9+ Best Cold Email Outreach Software, 2021

Digitalization has reached every corner of the market and made cold email software the main tool for the success of any business.

If you are not sure if email still works, I have a short answer for you. Yes, It does. In case it works so well that it outperforms Facebook and LinkedIn lead generation 40 times over.

With email, you can reach people who you would never be able to reach personally. That is why cold emails are so wildly popular, as they allow you to generate opportunities on a much larger scale.

In this post, I will discuss the best cold email software and also cover some of the main aspects of sending our cold email – so your campaigns are as successful as possible.

Why Should You Use Cold Email Software?

Let’s say that you need to outreach to a group of people. When you are writing an email to 3 people, that is not an issue but what if:

  • You need to send 200 invites (and follow-up with reminder);
  • Outreach to 400 potential clients;
  • Write a proposal to 50 influencers;

Let’s add to it that you need to monitor who replied, if they replied and if not – you need to send them an email once again. Doing it in a spreadsheet would take you ages and you would still miss some important leads or responses.

Cold email software, also known as outreach software does all the heavy lifting for you. It will send out the emails, monitor the replies, and also send follow-ups when needed.

There is no need to explain the huge increase in efficiency that this will bring. I can not imagine my work with it.

What Is The Best Cold Email Software?

Let’s dive deeper into picking the right outreach software for your campaigns. Below I will list some of the top tools that you can use and also comments on their various features, pros cons, and pricing.

If you need to get emails from your visitors (rather than outreach to your list of leads) you might want to check my post on the best email marketing tools.

Reply

reply io review Cold Email Software

The best feature of this software is the complex reporting system. You are no longer emailing into the void! Instead of waiting to see the impact of your campaign from your site analytics, this software gives you access to all the data about your campaign.

That includes how many people open your message, click the links, and if they dwell on your site. The software will also warn you if you are using dead emails so you can purge your email capture list. The Google Chrome extension is handy for managing replies and follow-ups. You have access to the Reply Academy at all levels, the detailed video tutorials you need to make the most of your software. If you are still unsure, there is a 14-day free trial. 

Pros:

  • Set and forget style software
  • Extensive analytical data
  • Multiple log-ins for large teams
  • Entirely automated campaigns
  • CRM integrations


Cons:

  • Aimed at professionals
  • High learning curve
  • Expensive compared with other services

Reply.io Pricing

The basic plan is $70 per month for up to 1000 people contacted. For $90 a month, you can contact up to 3000 people.
For $120 a month, you have unlimited contacts. 

Hubspot

hubspot email marketing services Cold Email Software

The big advantage of this software is the interconnectivity with other task hubs they offer. The entire suite of software can be used by a large team or a single superuser.

You can manage your social media accounts, web publishing, and view advanced analytics, all with your cold email software. The built-in calendar keeps teams of any size on the same page. Even better, the extensive library of templates and advanced document tracking is great for campaigns of any size.

This is an excellent choice for the highly organized marketers. 

Pros:

  • A library of templates available for users
  • Baked-in calendar and due date reminders
  • Live communication software
  • Detailed changelog for documents
  • Free webinar sessions for superusers

Cons:

  • Steep learning curve
  • The entire utility only available by using multiple apps
  • No support for A/B testing

Hubspot Pricing

There is a free build available with limited features so you can try it before you buy. For $45 a month (with a yearly plan) you get full access for two users. $450 a month (with a yearly plan) grants 5 licenses, plus advanced analytics and an expanded suite of tools.


The full professional version is $14,400 per year. This is the enterprise level. It grants access to 10 users and unlocks all the professional tools available across all partner apps.

Klenty

klenty Cold Email Software

This is the best choice if you or your team struggles to implement a campaign cadence. This software is designed for managing B2B email campaigns. The salesforce outbound process is highly customizable and easy to templatize. Klenty is great for a team looking to scale up their cold email campaign or automate for the first time.  At the enterprise level, this campaign can be somewhat expensive, but the price is well worth it for a large-scale campaign. This is the best cold email software for large sales and marketing teams to coordinate their campaigns. 

Pros:

  • Comprehensive mail-merge
  • Intuitive design
  • Team-wide message summary screen
  • Baked-in calling
  • Advanced CRM integration
  • Detailed personalization
  • B2B focused

Cons:

  • Twilio functionality comes at an extra fee
  • Limited analytics

Klenty Pricing

The startup plan is $35/month. This plan includes the basic Gmail plugin and mail merge. The advanced outreach plan is $60/month. Pick this plan if you are looking for multi-channel outreach and Slack compatibility.


The enterprise level is $100/month. This is the solution for large-scale campaigns where access to deliverability reports is critical.

Mailshake

mailshake Cold Email Software

This is one of my top choices because of all the cadence options. You can set follow-ups to trigger after a message is opened, rather than guessing if you have hit your mark. The A/B testing modules give you access to line-by-line customization for your pitches.

Paired with the advanced personalization tools, this software is highly targeted and spam-folder-proof. Best of all, this software integrates with hundreds of other apps via Zappier. The enterprise-level includes an autodialer for cold calling campaigns as well. Mailshake is a great choice if you are looking for focused cold email software for one superuser. 

Pros:

  • Very user-friendly
  • Support for A/B testing
  • Zappier integration
  • Email-finder tool functionality
  • Unsubscribe alerts

Cons: 

  • No free trial
  • No live chat or phone support
  • Not intended for large teams

Mailshake Pricing

The Email Outreach plan starts at $55 / month per user($44 / month with the yearly plan). This plan gives one user access to the core suite of tools for cold email campaigns and Zappier integration. This level supports campaigns with up to 5k recipients.

The Sales Engagement plan costs $99 / month per user($75 / month with the yearly plan). This plan expands your max recipients to 10k. It includes unlimited free autodialer minutes in the U.S.

Smartreach

smartreach io outreach software

With this software, personalization is everything. You can customize your cadence based on several factors including time-zone and response rating.

The automated set-and-forget features are easy to use. Your campaign will automatically send out follow-up emails based on when the recipient opens their first contact email. Smartreach is a great choice for a marketeer that wants to implement if/then logic in their campaign.

Smartreach also integrates fully with Zappier. That means literally thousands of apps that can easily import and export sales data. For a small team, is this one of the most affordable options, but sacrifices none of the features. If you need 10 or more users, however, you may want to look at a service with team-based login options. That said, this is one of the best options for beginners with room to grow. 

Pros:

  • Personalized pitches
  • Support for multiple customer avatars
  • Intuitive design
  • Support for multiple email platforms
  • Great for beginners
  • Highly responsive support team


Cons:

  • A/B testing only available at Pro level
  • Limited analytics available



Smartreach Pricing

Standard plan: $24/ month per user. This includes 1000 contacts per month and unlimited replies.
Pro plan: $39/month per user. Your contacts per month expand to 2000 with this plan. The Pro version includes A/B testing, API requests and CRM integration.

Ultimate plan: $59/ month per user. At the ultimate level, your contacts per month are completely unlimited. This level also comes with a live onboarding session for one superuser. 

Outreach

outreach io outreach software

The main feature of this outreach software that I’d like to mention with this software is SMS integration. While some software builds include auto-dialing and phone functionality, none do it as well as Outreach. Your email, phone, and text campaigns can all be managed from one hub.

This software is the best choice for sales and marketing alignment across multiple media platforms. The big catch is the price. Outreach is one of the more expensive services, and they know it. That’s why their pricing options have to be requested on their website. Even so, the large price tag may be worth it for some marketing teams.

This tool is designed for a marketeer with a big sales funnel goal who is willing to spend money to make money. They are a big name in cold email software and that reputation is well earned. 

Pros:

  • SMS integration
  • Calling in multiple countries
  • Personalized email generation
  • Live chat support
  • Salesforce integration
  • Works with all major email hosts

Cons:

  • Bulk email waiting period
  • Unclear pricing


Outreach Pricing

Outreach pricing is not publicly available, but software reviews list their average plans starting at $100/month. 

Lemlist

lemlist review outreach software

The powerful algorithm powering this outreach software generates custom content for your target. Everything from landing pages to personalized emails.

This program specializes in generating user-specific images and subject lines. You can be sure that ad copy will make it to its target thanks to ‘lemwarm’, the custom domain warming service. Domain warming keeps your sales communications out of the spam folder, increasing your response rate.

This software is the best choice for a team looking for high engagement campaign support rather than casting a wide net. Best of all, it integrates fully with Hubspot and Salesforce!

Pros:

  • Highly customizable
  • Multiple cadences
  • Domain warming emails
  • Salesforce and HubSpot integration
  • A/B testing

Cons:

  • Cluttered user interface
  • Closed lists cannot be edited after starting a campaign

Lemlist Pricing

For $29/month per user, you get access to Lemwarm email warm-up. This service helps launch a new campaign and domain using real, trusted accounts to keep your messages out of spam.

Once you have warmed your campaign, the Email Outreach plan costs $59 / month per user. This is the core functionality plan, including support for unlimited cold emailing, A/B testing and API integration.

The Sales Engagement level plan is the enterprise solution, which runs $99 / month per user. This tier is aimed at large teams who want their built-in calendar, video calling and coordination software.

Woodpecker

woodpecker cold email

If you are looking for a secure and connected enterprise solution to cold email software, you can’t do much better than this. What really shines about this software is that it is constantly evolving. In addition to all the great functions already implemented, Woodpecker continues to grow. The current roadmap promises even more interconnectivity in the future. At the time of writing, it is fully integrated with Salesforce and Zapier, granting access to hundreds of apps to your sales team. It even includes a built-in AI assistant!

Pros:

  • Anti-spam filter functionality
  • Expensive for large-scale campaigns
  • Advanced analytics data
  • Salesforce integration
  • Zapier access


Cons:

  • A limited number of follow-up messages


Woodpecker Pricing

The price is tailored to your needs, so you only pay for what you use.

The main difference between the tiers is the number of emails per day. This is great because you don’t have to choose your plan tier for one specific feature. 

The first tier is $40-$59 /month per user, depending on add-ons. This plan has 50 contact emails per day.

The next step up is $44-$64 /month per user, with 100 contact emails per day. 

The unlimited contact plan costs $49-$59 / month per user. 

Saleshandy

saleshandy

This is a great option if you are looking for a cold email extension for Outlook or Gmail. It does function as a standalone piece of software, but its integrated features are what makes it special.

With one of the lowest prices available at the entry level, this is the perfect choice for a small start-up or a do-it-yourself campaign. There are tons of templates to chose from and great personalization options.

The advanced email tracking tools give you access to core user data including read notifications, bounce alerts, and more.

Pros:

  • Advanced Email tracking
  • Free sales templates
  • Mail merge
  • Free email tracking
  • Zapier integration


Cons:

  • Low email caps
  • Not optimized for Mac


Saleshandy Pricing

The basic plan:  $9/month per user with yearly billing (or $12/month). This tier gets you 200 emails per day, mail merge, a custom domain, and the standard suite of tools for Gmail or Outlook. 


The plus plan: $22/month per user with yearly billing (or $27/month). This tier comes with 1500 emails per day. It grants access to automatic follow-ups and advanced cadence scheduling. 


The enterprise plan: $49/month per user with yearly billing (or $59/ month). At this tier you have 5000 emails per day and a dedicated account manager. 

Yesware

yesware

If you are looking for a Gmail or Outlook extension for your cold email campaign, look no further. This is a lightweight extension focused on automatic tracking and sending. The fully integrated calendar function lets you send and receive appointments with clients and the rest of your team. This cold email software is perfect for a small team or superuser looking for a quick, integrated solution.  

Pros:

  • Built-in calendar
  • User-friendly
  • Email templates
  • In-depth analytics
  • Salesforce integration

Cons:

Only works with Gmail and Outlook

Yesware Pricing

Pro: $15/month per user. The pro version has unlimited email tracking, insights and email templates. 

Premium: $35/month per user. The premium version grants access to team-based functions. This includes calendars, shared templates, and unlimited campaigns. 

Enterprise: $65/month per user. The enterprise version comes with Salesforce integration for large-scale campaigns.

Main Features of a Cold Email Software

While most of the platforms will be able to deliver your email, the devil is in the details. In this section, I will point out some of the most important features that you should look for in your platform.

Personalization

To make your email campaign a success, personalization is critical. Everybody will ignore an obvious mass email, particularly when you are reaching out to a cold lead. The platform of your choice should provide you with simple personalization options, so you can add variables from your excel sheet (or another file) and use them in your email blast.

Tracking

You can not improve what you do not measure. Is there never enough information when it comes to cold emailing. Yoru cold email software should give you all the details about your list and campaigns. CTR, Open Rates, Bounce Rates, Unsubscribes, etc.

Dashboard

The platform needs to measure all the metrics, but it does not mean that you need to see them all at all times. Look for a clean dashboard with just the main data. The dashboard should so comprehensive that when you log in just glance over it – you should immediately know how your campaigns are doing.

Sequences

Cold emailing is all about campaigns. Mostly so-called “drip campaigns”, which means that you keep sending your lead an email in sequences with a pause of several days – trying to persuade them to perform a particular action. Your cold email platform should allow you to set up this kind of campaign, set days between emails, create follow-ups.

A/B Testing

There is no way around it, if you want to improve the results of your campaign – you will have to A/B test. The platform should give you an option to A/B test various subject lines and email bodies against each other within one campaign so you have

Team

Most platforms already have it – but just make sure that the one that you picked allows you to have team members. While it may seem unnecessary now (in case you are doing all yourself) maybe you decide to get some outsources help down the road.

Integrations

When a lead replies to your pitch – you must take immediate action. Depending on the sales, CRM or collaboration platform that you are using, you may want to integrate it directly without using Zapier. So when somebody replies, this reply is immediately assigned to your colleague in Slack or Trello (for example).

Cleanups

Depending on the quality of your email list, you may want to have this additional feature in your outreach platform. The cleanup tool checks your list for emails that are sure to bounce (that are wrong) and allows you to remove them from the list. This way you have fewer bounces and therefore not damaging your SPAM rating too much.

How To Use Outreach Software?

The workflow in most outreach or cold email software is very similar. First, you will have to connect your email account to you will need your pop3 and SMTP details. When this is done you can start creating the actual campaign.

Step 1. Prepare your leads in a .csv sheet. Plan in advance the details that you will need to use. (Name, Email, Title, Company, and other details that can improve the response rate of your lead.)

Step 2. Start a new campaign and upload the list into the otureach software. It might ask you to confir mthe name of the data columns (for personalization later on) and also offer to check the quality of emails in your list.

Step 3. Write you email campaign, create follow-ups, put specify the pauses between emails and do not forget to personalize yoru messages.

Step 4. You might be prompted to check the final look of your campaign. Make sure to check if the personalization features are working properly and if your leads have the correct information in your emails.

Step 5. In your campaign calendar you should be able to see that your outreach campaign is scheduled.

Cold Email Tips

  • Write shorter emails. The longer the email is, the more it looks like an anonymous mass email.
  • Stay between 20-30 emails a day. If you have a fairly new domain, sending more might damage your deliverability rate.
  • If possible do not track link clicks in your emails (only track opens). Tracking link clicks increases the probability of your email going into spam.
  • Write capturing but not spammy subject lines. You want the recipient to open the email but you do not want them to immediately unsubscribe or throw you into spam.
  • Avoid using words like, free, buy now, online money, etc. Here is a huge list of keywords that decrease your chance to land in the inbox.

Summary

It is hard to imagine a business which does not use an outreach or cold email software of some sort. In this post I listed the main reasons to use these tools, and also gave some tips how to do it properly.

Test a couple of tools, see how the dashboard feel and what analytics and personalization options you have. Get your list ready and expand your business activity as never before!

FAQ

Why do I need an outreach software or cold email software?

Because it will significantly increase the speed of your business growth through helping you to communicate and follow-up with much more leads than before.

What is a cold email?

An email that is sent to a person who is not yet acquainted with your product, service, offer or company.

What is the best outreach software?

Each business has it own needs but I was very happy with Mailshake (check out the review in this post).

Is cold email software difficult to use?

No. You just upload your leads and write an email campaign. outreach software will do the rest for you.

Why can’t I just use a spreadsheet?

It is very time consuming and you will still do a mistake here and there. Outreach software is fast, precise and saves your time that you can use somewhere else.

What do I need to start using an outreach software?

Email account – you will connect it to the cold email tool and you can start sending out email campaigns.

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